System Implementation

In the IT world, change is inevitable – but seldom simple. Our strategies take the guesswork out of implementing new or upgraded systems. Whether an agency is launching an enterprise-wide upgrade, or developing a custom, automated application, our team’s flexible system implementation strategies adapt to our clients’ missions and goals.

Smart implementation starts with smart planning. We work with our customers to create rigorous deployment plans that follow a defined system development lifecycle. Our plans include current and future-state business process flows that help customers visualize success. We create clear milestones and measurable goals that define how we’ll get there. We dedicate time for identifying and mitigating risks, communicating feedback and new information, and leading end-user training.

Our implementation plans emphasize constant communication at all stages of the process, and define governance rules so that expectations are clear across the board. Our implementation support package includes:

• Deployment planning, strategy, and management
• Transition planning and management
• As-is and to-be analysis
• Acceptance testing and quality assurance
• Business process modeling
• Communication and outreach
• Training and change management
• Data standardization, conversion, and migration
• Systems configuration
• Security configuration
• Information assurance

From requirements gathering through end-user training, we manage system implementation using the industry’s top techniques and tools to ensure maximum visibility at all times. Our customized project management dashboards provide real-time insight into risks that affect our customers’ projects and implementation status.