Strategic Development and Performance Improvement

Today, our healthcare clients are faced with the challenge of becoming a high-reliability organization focused on quality, value, and efficiency – in the midst of a tough fiscal environment. Our team of experts helps develop the strategic initiatives, goals, and plans that empower our clients to improve the way they deliver healthcare as cost effectively as possible.

From small group practices to large, integrated healthcare delivery systems, our professionals help create and implement strategies tailored to each client’s unique contributions within the healthcare industry.

We work with our clients to develop healthcare strategies that align with their greatest strengths, beginning with a customized strategy map that clearly articulates their mission, vision, and core values. Starting strategic plans with solid mission, vision, and values statements helps ensure all future time, resource, and schedule decisions are in line with our client’s goals.

Using our strategy map as a foundation, we walk through the following strategic development phases with each client:

• External and internal analysis. We thoroughly review the political, economic, social, technological, environmental, and legal components that may affect our clients’ performance.
• Planning. We work with our clients to develop a comprehensive approach to program and/or project management utilizing industry best practices and knowledge areas.
• Metrics for success. Our team develops and aligns key performance indicators (KPIs) with our clients’ objectives so we can track progress towards achieving their mission.
• Managing change. After analyzing the environment, setting our course for the way forward, and establishing benchmarks for measuring success, we guide our clients’ transition and change management activities through executive mentorship, team building activities, and strategic communication.

Monitoring performance, implementing quality assurance and control plans, and instituting best practices – we help our clients make smart decisions that improve performance and propel their organization toward their goals.